My cat Cordelia had to go in for emergency surgery on a linear foreign body. The staff here were incredibly kind and patient with me and my questions as a new cat owner, especially during this difficult time. They sent an update photo of her after she got out of surgery, and called me with updates throughout. Dr. Lehr did a great job! While I was there I saw the emergency staff helping many other pets and the overall tone was overall ideal for an emergency setting. Pricing was fair, and transparent estimates were given throughout the process. I would not hesitate to take a pet here in an emergency.