No one ever wants an emergency situation with a pet, but if it happens, this team provides excellent and efficient care. You can call ahead to get your pet on the queue. The vet spoke with me at length and discussed possibilities so we could determine a treatment plan for my girl. She gave additional medications to be on the safe side and cover any contingent infections, and one of the medications is helping her feel better. She helped me get an ultrasound appointment asap, so hopefully we will soon know more and develop a long term plan going forward. Also all the helpers at the front desk are knowledgeable, kind, and patient, and understand the stress and worries of a pet parent going through medical challenges.