Client Resources Policies

New Client Information

Appointment Policy
  • Scheduling appointments can be made by calling 210-922-1231, walk-ins welcome.
  • Surgeries appointments are scheduled Monday – Friday. Pets must be brought in between the hours of 8:00 am and 9:00 am. Routine surgeries are released from 4:00 pm to 6:30 pm.
  • Bath and Brush must be brought in before 10:00 am, Monday – Friday.  Your pet will be ready after 4:00 pm.
  • Space is limited for surgeries and baths/grooming, please call to schedule your appointment or log in to your Pet Portal to request an appointment. Please make your requests 48-72 hours in advance.
  • All appointments not canceled within one hour of appointment time will be considered a “No Show” and charged a $25.00 “No Show” fee.
Pre-surgical Policy

No food after 6 pm and no water after midnight.

New Client Information Form

The new client information form provides us with all the necessary information about you and your pet to begin providing our services to you. This form is available in English and Spanish.

Puppy & Kitten Timetables

The puppy and kitten timetables display the recommended ages your pet should visit our veterinarians at Alamo Dog & Cat Hospital to stay healthy.

Employment Application

Every now and then, our hospital requires new staff members. If interested, contact us for an application.

Our Team

When you’re looking for the “right vet,” turn to Alamo Dog & Cat Hospital. Your pet’s health is our top priority.

What Sets Us Apart

golden retriever dog laying on an exam table being examined by 2 vets with gloved hands and a stethoscope

We Are a Full-Service Animal Hospital

Wellness care includes making sure your pet has well-rounded care from grooming to vaccines, procedures, and more.

We Are a Proud Part of the Community

We proudly sponsor youth programs in our community and offer tours and class visits to the local schools.

Over 35 Years of Experience

When you bring your pets to us, you can leave any worries at the door. Our experienced team brings decades’ worth of knowledge to our hospital.

Customer Care Is Our Top Priority

The goal of Alamo Dog & Cat Hospital is to provide the very best veterinary care at a fair and affordable price to our clients.

Real Stories from Real Owners

Excellent
Alamo Dog & Cat Hospital
4.4
Based on 2164 reviews
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Burke Construction and Remodeling
Burke Construction and Remodeling
I love this place and will go no where else, the staff are all kind , friendly and amazing. They pricing is also very reasonable for the level of service and care you give
Mark Kelly
Mark Kelly
At our worst time, the best people stepped forward. Dr Heidi Free, Tim and the whole team, from immediate arrival, to the communication overnight was exceptional. The attitude, professionalism, friendliness and care shown by gave us immediate confidence that our dog was in great hands.Thank you to everyone. An incredible experience at a really tough time. You were phenomenal.Stella Kelly
coyote pa
coyote pa
My husband and I would like to thank Quakertown Vet Clinic for the excellent care given to our girl Ellie Mae. They kept us up to date several times a day regarding her care after her emergency surgery and we were encouraged to call at anytime day or night to check on her progress. All the staff have been very pleasant and helpful throughout her stay. We would highly recommend their vet clinic for the excellent care and satisfaction we received and Ellie Mae is doing very well! Thank you all Julie and Creighton Wiley
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Hours & Location

  • Hours
Mon-Fri: 8 am – 7 pm
Sat: 8 am – 4 pm
Sun: 10 am – 6 pm
  • Location

1619 Pleasanton Road
San Antonio, TX 78221

  • Phone

210-922-1231

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