Client Resources Policies

New Client Information

Appointment Policy
  • Scheduling appointments can be made by calling 210-922-1231, walk-ins welcome.
  • Surgeries appointments are scheduled Monday – Friday. Pets must be brought in between the hours of 8:00 am and 9:00 am. Routine surgeries are released from 4:00 pm to 6:30 pm.
  • Bath and Brush must be brought in before 10:00 am, Monday – Friday.  Your pet will be ready after 4:00 pm.
  • Space is limited for surgeries and baths/grooming, please call to schedule your appointment or log in to your Pet Portal to request an appointment. Please make your requests 48-72 hours in advance.
  • All appointments not canceled within one hour of appointment time will be considered a “No Show” and charged a $25.00 “No Show” fee.
Pre-surgical Policy

No food after 6 pm and no water after midnight.

New Client Information Form

The new client information form provides us with all the necessary information about you and your pet to begin providing our services to you. This form is available in English and Spanish.

Puppy & Kitten Timetables

The puppy and kitten timetables display the recommended ages your pet should visit our veterinarians at Alamo Dog & Cat Hospital to stay healthy.

Employment Application

Every now and then, our hospital requires new staff members. If interested, contact us for an application.

Our Team

When you’re looking for the “right vet,” turn to Alamo Dog & Cat Hospital. Your pet’s health is our top priority.

What Sets Us Apart

golden retriever dog laying on an exam table being examined by 2 vets with gloved hands and a stethoscope

We Are a Full-Service Animal Hospital

Wellness care includes making sure your pet has well-rounded care from grooming to vaccines, procedures, and more.

We Are a Proud Part of the Community

We proudly sponsor youth programs in our community and offer tours and class visits to the local schools.

Over 35 Years of Experience

When you bring your pets to us, you can leave any worries at the door. Our experienced team brings decades’ worth of knowledge to our hospital.

Customer Care Is Our Top Priority

The goal of Alamo Dog & Cat Hospital is to provide the very best veterinary care at a fair and affordable price to our clients.

Real Stories from Real Owners

Excellent
4.4
Based on 2232 reviews
review us on
We had a chick that had a kinked neck about 2 weeks into her life. Thought it might be wry so added some vitamins to no avail. She was our only buff orpington and I assumed that she'd either get better or pass but two weeks later she was still kicking and still had a kinked neck. Decided to take her to the vet really just to see if her quality of life could be okay and Dr. Payton checked her out and took great care of her, explained what she thought was the most likely cause, and gave us some anti inflammatory medicine to hopefully help relieve some tension and help her heal. She was kind enough to teach us how to administer droplet medication to a chick as well, which is not something I'd normally do but my wife quite likes this particular chick. She made it look a lot easier than it is.We didn't have to wait long, the rest of the staff was friendly, and we had no issues at this vet.The price was reasonable even though I realize it may be a bit silly to take a chick to the vet.I'd take birds here again and highly recommend Dr. Payton Smith
From the day we brought our bunnies, Peach and Poppy, home it's been a roller coaster. Both of our girls came to us very sick and were later diagnosed with Pasteurella. After many visits, we've gotten to know the incredible staff. Through every high, every setback, and every difficult decision, the entire team has guided us with kindness, compassion, and support.A huge thank you to Dr. Speak, who has been nothing short of amazing. She has been with us since the very beginning, caring for both Peach and Poppy. She walked alongside us through the heartbreaking loss of Peach with so much empathy and continues to guide us through Poppy's ongoing health journey. We truly couldn't have asked for a better veterinarian.Thank you to Dr. Zeledon for taking such wonderful care of Poppy during both her spay and her recent abscess removal surgery, and to Dr. Free for the exceptional care and reassurance during Poppy's recent ER visit.To every veterinary technician and staff member, thank you. Your kindness, patience, and genuine love for animals are evident in everything you do. You always take the time to answer our questions, ease our worries, and care for our pets as if they were your own. While we never imagined this would be our journey, we are incredibly grateful to have had such an amazing team guiding us every step of the way. You've never made us feel like just another appointment, and we will never forget the kindness and compassion you've shown us.
We and Finley loved Dr Newman! She was warm, loving and caring. And she taught us a great trick to cleaning Finley's ears! We've had Springers all our lives and she was the first to show us a better way. So grateful!
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Hours & Location

Mon-Fri: 8 am – 7 pm
Sat: 8 am – 4 pm
Sun: 10 am – 6 pm

1619 Pleasanton Road
San Antonio, TX 78221

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