Client Resources Policies

New Client Information

Appointment Policy
  • Scheduling appointments can be made by calling 210-922-1231, walk-ins welcome.
  • Surgeries appointments are scheduled Monday – Friday. Pets must be brought in between the hours of 8:00 am and 9:00 am. Routine surgeries are released from 4:00 pm to 6:30 pm.
  • Bath and Brush must be brought in before 10:00 am, Monday – Friday.  Your pet will be ready after 4:00 pm.
  • Space is limited for surgeries and baths/grooming, please call to schedule your appointment or log in to your Pet Portal to request an appointment. Please make your requests 48-72 hours in advance.
  • All appointments not canceled within one hour of appointment time will be considered a “No Show” and charged a $25.00 “No Show” fee.
Pre-surgical Policy

No food after 6 pm and no water after midnight.

New Client Information Form

The new client information form provides us with all the necessary information about you and your pet to begin providing our services to you. This form is available in English and Spanish.

Puppy & Kitten Timetables

The puppy and kitten timetables display the recommended ages your pet should visit our veterinarians at Alamo Dog & Cat Hospital to stay healthy.

Employment Application

Every now and then, our hospital requires new staff members. If interested, contact us for an application.

Our Team

When you’re looking for the “right vet,” turn to Alamo Dog & Cat Hospital. Your pet’s health is our top priority.

Linda

Veterinary Technician

What Sets Us Apart

golden retriever dog laying on an exam table being examined by 2 vets with gloved hands and a stethoscope

We Are a Full-Service Animal Hospital

Wellness care includes making sure your pet has well-rounded care from grooming to vaccines, procedures, and more.

We Are a Proud Part of the Community

We proudly sponsor youth programs in our community and offer tours and class visits to the local schools.

Over 35 Years of Experience

When you bring your pets to us, you can leave any worries at the door. Our experienced team brings decades’ worth of knowledge to our hospital.

Customer Care Is Our Top Priority

The goal of Alamo Dog & Cat Hospital is to provide the very best veterinary care at a fair and affordable price to our clients.

Real Stories from Real Owners

Excellent
4.4
Based on 2144 reviews
review us on
Great staff very helpful and informative. Very professional and caring.
I have been taking my Siberian Husky here since I moved 5 years ago and I have nothing but a positive experience every time. Due to a change in staff, I recently switched to Dr Luckenbach and she too was incredible with my stubborn husky. My girl was in mood this week and wanted no parts of her annual vet visit but both Dr Luckenbach and the Vet Tech Megan were so patient and caring. People may say that QVC costs more than other places (pricing seems far to me), but you get what you pay for and my animals deserve the best. Whether it's an annual visit, emergency, surgery to remove cancer, or for boarding, I recommend them 10 out of 10 times!
The staff was so helpful and this place is gorgeous. Unfortunately our cat Marty consumed part of a rubber stretchy fidget and we had to make the 1.5 hour drive from Scranton at 11pm. After showing up to the vet in Wilkes Barre and being told it was a 15 hour wait, I called others in the area and their wait times were 2-6 hours. Quakertown had no wait, and did inform me that there were two people in the queue on their way but even when we got there, the other people were already in rooms and we were taken right away. Speaking on the phone with the scheduler, he was very clear about where to park, what doors we needed to use, etc. The lady at the front desk was great and enjoyed seeing Marty. The vet was incredibly helpful and explained things in easy to understand language and showed us the Xrays. While there was nothing more they could do and we just had to wait it out, I left feeling like I had done everything I could do and felt confident about caring for my cat until he passed the item. Thankfully I found the item on the floor in 48 hours. I would gladly visit them, and pay the money, again any time I need an emergency vet. I highly recommend them.
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Hours & Location

Mon-Fri: 8 am – 7 pm
Sat: 8 am – 4 pm
Sun: 10 am – 6 pm

1619 Pleasanton Road
San Antonio, TX 78221

Does Your Pet Need Attention?